This Privacy Policy describes how Core Media IT and its affiliates (collectively referred to as “Core Media IT”, “we”, “our”, or “us”) collect, use, share, protect, or otherwise process your information and personal data through our website https://coremediait.com/ (hereinafter referred to as the “Platform”).
You may browse certain sections of the Platform without registering with us.
We do not offer any products or services outside India, and your personal data will primarily be stored and processed in India.
By visiting the Platform, providing your information, or availing any products or services offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and applicable service or product terms and conditions, and agree to be governed by the laws of India, including laws applicable to data protection and privacy.
If you do not agree with this Privacy Policy, please do not use or access the Platform.
Collection of Information
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship.
The information we collect may include, but is not limited to:
Name
Date of birth
Address
Telephone / mobile number
Email address
Proof of identity or address
With your consent, we may also collect sensitive personal data, such as:
Bank account details
Credit or debit card information or other payment instrument details
Biometric information (only where required to enable specific features)
You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.
We may track your behaviour, preferences, and transactional information on the Platform. This data is analysed on an aggregated basis.
If a third-party business partner collects your data directly, their privacy policy will apply. Core Media IT is not responsible for third-party privacy practices, and you are advised to review their policies before sharing any information.
⚠️ Important Security Notice:
If you receive any communication claiming to be from Core Media IT asking for sensitive information such as card PINs, passwords, or OTPs, do not share such information. Report such incidents to appropriate law enforcement authorities immediately.
Use of Information
We use your personal data to:
Provide services requested by you
Assist in order processing and fulfilment
Enhance customer experience
Resolve disputes and troubleshoot issues
Inform you about offers, products, services, and updates
Customise your experience
Detect, prevent, and protect against fraud and criminal activity
Enforce our Terms of Use
Conduct research, analysis, and surveys
If you do not provide required permissions, your access to certain services may be affected.
Sharing of Information
We may share your personal data with:
Our group companies and affiliates
Sellers, business partners, and service providers
Logistics partners and payment service providers
Such sharing is necessary to:
Provide services and products
Comply with legal obligations
Enforce agreements
Prevent fraud and illegal activities
We may also disclose personal data to government authorities or law enforcement agencies when required by law or in good faith to comply with legal processes or protect rights, safety, and property.
Security Precautions
We adopt reasonable security practices and procedures to protect your personal data from unauthorised access, misuse, or disclosure.
However, data transmission over the internet is not completely secure. By using the Platform, you acknowledge and accept the inherent risks of online data transmission.
Users are responsible for maintaining the confidentiality of their login credentials.
Data Deletion and Retention
You may delete your account by accessing your profile settings on the Platform or by contacting us using the details provided below.
Account deletion may be delayed in case of:
Pending grievances
Legal obligations
Ongoing services
We retain personal data only for as long as necessary or as required under applicable laws.
Certain data may be retained in anonymised form for research and analytical purposes.
Your Rights
You may access, correct, and update your personal data through the Platform.
Consent
By using the Platform, you consent to the collection, storage, processing, and sharing of your information in accordance with this Privacy Policy.
If you provide personal data of others, you confirm that you have the authority to do so.
You consent to being contacted by Core Media IT and its partners via SMS, calls, email, or messaging platforms for purposes described in this Policy.
You may withdraw your consent by writing to the Grievance Officer (details below).
Withdrawal of consent will apply prospectively and may limit access to certain services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Significant changes will be communicated as required under applicable laws.
Grievance Officer
Name: Grievance Officer – Core Media IT
Designation: Compliance & Grievance Officer
Company: Core Media IT
Registered Office Address:
Sa 44, A3C, Daulatpur Road, Pandeypur,
Paharia, Varanasi, Uttar Pradesh – 221002
Contact Details:
📧 Email: info@coremediait.com
📞 Phone: +91-7398525278
🕘 Working Hours: Monday to Friday (9:00 AM – 6:00 PM)
